How It Works

Schedule a ride on SMTD is as simple as 1, 2, 3.

#1  Complete and file the registration application with Stateline Mass Transit.

• Applications can be printed from the Web site and mailed to 520 Mulberry Street, Rockford, IL 61101 or faxed to 815-961-9892.
• If you qualify for a reduced fare category, be sure and include the appropriate paperwork verifying your eligibility.

#2  Call 877-561-3330 to schedule your ride.

• You may ride from any origin in the SMTD service area to any destination in the SMTD area, or to transfers points on the Rockford Mass Transit District or Beloit Transit Systems at Illinois 173 in Machesney Park or Grand Ave in Beloit respectively.
• Allow for the SMTD vehicle to arrive within 15 minutes of your pick up time. 
• The vehicle will pick you up at the curb.  SMTD drivers may assist passengers upon request.
• Be sure to schedule your return trip at the same time.

#3  Pay your fare.

• Have your exact fare ready.  Drivers do not make change and will need to collect the fare before you depart.
• Personal Assistants are allowed to ride free of charge if noted on your application.

If you need more information or have additional questions, please click here for our list of frequently asked questions or call 877-561-3330.