Schedule a ride on SMTD! It's as simple as 1, 2, 3.

STEP 1 

Complete and file the registration application with Stateline Mass Transit.

  • Applications can be printed from the Web site and mailed to 520 Mulberry Street, Rockford, IL 61101 or faxed to 815-961-9892.
  • If you qualify for a reduced fare category, be sure to include the appropriate paperwork verifying your eligibility. Call 877-561-3330 for details.


STEP 2

Call 877-561-3330 to schedule your ride.

  • You may ride from any origin in the SMTD service area to any destination in the SMTD area, or to transfers points on the Rockford Mass Transit District or Beloit Transit Systems at Illinois 173 in Machesney Park or Shirland Ave in Beloit respectively. SMTD provides special service stops to businesses along the Hwy. 173 corridor, not further west than Hwy. 251, nor further east than Mitchell Rd.
  • Some preapproved medical facilities outside of the service area may be serviced. Contact SMTD for details.
  • Allow for the SMTD vehicle to arrive within 15 minutes of your pick up time.  
  • The vehicle will pick you up at the curb.  SMTD drivers may assist passengers upon request.
  • Be sure to schedule your return trip at the same time.


STEP 3

Pay your fare.

  • Have your exact fare ready.  Drivers do not make change and will need to collect the fare before you depart.
  • Personal Assistants are allowed to ride free of charge if noted on your application.
  • You may also use pre-purchased Ride Tickets to pay your fare.


More Information

If you need more information or have additional questions, please refer to our list of frequently asked questions on this website ("Questions") or call 877-561-3330. If you need to cancel a scheduled ride, call 877-561-3330  or TTY 815-961-0072.

DO NOT E-MAIL A CANCELLATION as S.M.T.D. may not receive your message in time to cancel your ride, especially on weekends.